Privacy Policy

What information do we collect about you?

We collect personal information about you directly from you, by telephone, by email or via our website contact form. By submitting your personal data you CONSENT to it being processed.  When you order from us, you agree to your details being held on our secure accounting system for 7 years as required by law. These details will not be shared with any third parties but form a record of purchase, supply and guarantee.

How will we use the information about you?

We collect information about you to process your enquiries, quotations, orders and invoices.  We will not share your details with any third party unless you ask for services from our recommended third party sub-contractors. 

Marketing information collected by this website

This website collects and uses personal information for the following reasons:

Site visitor tracking

This website uses Google Analytics (GA) to track user interaction. Google Analytics is a web analytics service that tracks and reports website traffic. We use this information, to understand how users find and interact with our web pages.  Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor. 

Google Analytics makes use of cookies. If you disable cookies on your internet browser, this will stop Google Analytics from tracking any part of your visit to pages on this website.  You can also download the Google Analytics “Opt Out Browser Add On”. This will prevent Google from using your data.

Contact form

If you choose to use our contact form on our website contact page none of the information you supply will be stored by this website or shared with any third parties.   Data is sent from the website using Simple Mail Transfer Protocol (SMTP).  Our server is protected by an SSL certificate.  SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. Please be aware that not all mail servers are secured in this way, therefore, when sending emails be aware that it might not be a safe medium for personal, confidential or other sensitive information.

Email newsletter

If you choose to sign up for our product news updates and special offer emails, the email address that you submit will be entered into a MailChimp database.  MailChimp is a marketing platform that we use for email marketing. Whilst you are signed up to our product news updates, you will receive occasional marketing emails (about one a month).  We consider MailChimp to be a third party data processor. 

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you request removal from the list. You can remove yourself from the list by unsubscribing using the unsubscribe links contained in MailChimp emails that we send you or by requesting removal from us, when requesting removal by us via email, please send your email using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: sales@gardenaffairs.co.uk  

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 3 May 2018.

Contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

What our customers say...

“I am delighted. I have been so impressed with your entire team. Even when there was a problem, it has been resolved without a fuss and with the usual high level of care that has been displayed from start to finish. I will be recommending you to all. Hopefully this will generate some business for you as I have been asked a few times already about who supplied such a great building. I would like to thank you again for a brilliant service and experience.”

Mr Henderson, Brighton

“Just a note at the end of the summer to say how much pleasure the summerhouse has given this year ... Due to your careful considerations re size and position and the excellent crew who put it all together, the summerhouse has been much admired and the name "Garden Affairs" passed on to as many people as I could find! Thank you, we sincerely wish all of you success.”

Mr & Mrs Major, Gloucestershire

“I'm writing to offer our very best to the company and the build crew. Although I was not present during the build I heard nothing but praise on how professional your team was. Should you wish for an endorsement then we would be very pleased to oblige.”

Mr Howell - East Sussex

“ Just a note to say what a great team came yesterday to install my cabin, they were superb. Worked all day without a break, in a very willing and enthusiastic manner. I am very pleased with it. Thank you, although I expect to call in sometime to see you all and to thank you personally.”

Mr Edwards - Wiltshire

“ Just a brief note to say how pleased we are with our two buildings. A big thank you to the installers for their hard work in horrible conditions on a couple of days. They never stopped smiling through it all and were polite and professional. We have already recommended you to one friend, and will continue to do so to our friends and neighbours. They're all planning to come over to have a look!”

Mr & Mrs Graham - Warminster

“I would like to take this opportunity to thank you and the erection team .... for such a positive and professional experience. Our whole experience with Garden Affairs has been excellent and we rate you very highly. The studio itself is gorgeous!! Thanks again.”

Mr & Mrs Mathieson - Bridport