Delivery

Do you deliver to my area? 

We can deliver to most parts of the UK. The delivery method and cost will depend on your location and access to your property. All of our garden buildings are supplied flat-packed, on pallets, protected by plastic packaging.

Which delivery option is best for me?

We recommend you review the delivery options below and contact us to discuss which option will be the most practical for delivery to your address. 

What are the delivery options?

Vehicle comparison graphic

Delivery by Garden Affairs 

If you are within our installation area, we can arrange delivery on our smaller lorries or vans. This will incur an additional charge depending on your distance from our office in Trowbridge. Please contact us for a quotation. Deliveries by Garden Affairs are only available when we are installing your building.

We deliver with either a large van or an 8m long, 7.5ton flatbed lorry depending on the size of the building and road access. We will require adequate space to park and offload either outside the property or adjacent to the assembly site. Our installation team will then offload the components by hand. 

Garden Affairs Van

Delivery via haulier with HIAB crane offload. 

In the case of self-assembly, where access is restricted, we can quote for a Hiab delivery with forklift offload to roadside/driveway if possible. This will incur an additional charge depending on your distance from the haulier. The lorry will require access and space to park and offload. The driver will not be able to unpack or move the individual components from where they are set down.

Hiab vehicle

Direct Deliveries via articulated lorry.

Direct deliveries are direct from the factory, on a 60 foot long, 40-ton articulated lorry which carries its forklift truck to move and offload the pallets.

The buildings are supplied palletised and wrapped in protective plastic. The pallets are off-loaded and left at the roadside or on your driveway if access permits. The driver needs 6m of road width to park and off-load from the side of the vehicle. We will notify you of the planned delivery date the Friday before the week of delivery. 

It is not possible to request specific dates or times with direct deliveries and they are advised as either AM (7.00 am – 12.00 noon) or PM (12.00 noon to 7.00 pm) delivery slots.

You must ensure that you or your representative are available on the day of delivery to instruct the driver where to drop the pallets and to sign for your building. The driver will not be able to unpack or move the individual components from where they are set down.

Height 4m - Width 2.5m - Length 18m, Weight 40,000kg fully loaded.

Articulated Lorrt

Collection from Garden Affairs

If you wish to make your transport arrangements, your building can be collected from our office in Trowbridge. To do so, you will need a vehicle to accommodate the size and weight of the building you have ordered. Once the building has been delivered to us we will be able to provide the exact pallet dimensions when the building arrives. We allow 7 days for you to collect the building before storage charges are incurred. Payment will be required in full before collection.

Clean air zones & commercial vehicle restrictions

Some cities now enforce clean air zones or congestion charges for commercial vehicles. If you live in one of these areas or we need to enter one of these areas to access your property for a delivery or installation additional charges will apply and will be added to your balance invoice. Please inform us as soon as possible if this is the case.

Parking charges and visitor permits

If parking charges apply to deliver or install in your area please have visitor permits available for the duration of the delivery or assembly. Alternatively, charges can be added to your final balance.      

What our customers say...

“Thank you for a super garden office. I especially want to say thank you to your installation team - I thought they did an excellent & professional job. I particular liked how they went about the task in a very methodical and efficient way - please pass on my thanks. A really good decision to go for a "turn key" purchase.”

Mr Stone - Stanmore, Harrow

“The finished Summer House is lovely and we would like to let you know that the installation team are a credit to your Company. Thank you all very much for the good service throughout. ”

Mr & Mrs Pounde - Bracknell, Berkshire

“Having shown their own office building and explained the construction I placed an order for my own building. It arrived on time, was erected in a day, and has daily provided excellent accommodation for my office/studio/workshop. I am delighted and am proud to show it off to all my friends and business associates who are so impressed with 'My' beautiful building."”

Mr Merkl - Bath

“ Many thanks indeed for a great job - the installation yesterday went very smoothly and we are delighted with the building. Just a final word to say that your installation team are an absolute credit to you - what a great bunch of guys! All the best and thank you again Sue xxx”

Mrs Prain - Gloucestershire

“ Thank You, for my wonderful Garden Room. I am so pleased with the 'room of my own' , I spend as much time as possible in it ! I sat in the warm and watched the snow we had in March and now with all doors open I am watching the flowers and birds of Summer. This is my second Garden Affairs structure and as before you were professional and attentive. I would ( and do!) recommend you to everyone.”

Mrs Hanratty - Chippenham

“Amazing service! Fabulous team, superb workmanship and a pleasure to work with. I have already recommended you!”

Mrs Edwards - Bicester