Helena Open-Sided Gazebo
Ordered for self-assembly
Assembled by Garden Affairs*
Included as standard
- 4m x 3m Rectangular gazebo
- Laminated vertical posts
- Decorative roof ball and copper cap
- Galvanised metal post anchors
- Choice of 5 roof shingle colours
- 5 year Bertsch Holzbau manufacturer's guarantee
- Delivery to the UK via articulated lorry - delivery charges for a smaller vehicle will apply where access is restricted
Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348. The register can be accessed through http://www.fca.org.uk.
Deck base including decking
Custom sizes available
Larch wood flooring
Cedar shingle / slate effect roof
* For assembly 50+ miles away from BA14 0DT, delivery & assembly costs will be increased. Click here to enquire about delivery & assembly charges.
Square or rectangular gazebos
Our superior quality, Helena, rectangular or square shaped Gazebos provide a focal point for just about any garden. These top quality wooden gazebos are built to last and provide the perfect space for a hot tub, outdoor parties, a simple garden shelter from the sun or rain. Customers have chosen these heavy duty gazebos for cafes, restaurants, hotels, wedding venues & schools.
Whatever your use you can be sure that our Helena Gazebo will stand the test of time and cope with whatever the weather throws at it. Constructed from first class, slow grown Northern European pine, these superb quality timber structures are available in a wide variety of sizes to suit any garden space. The excellent construction offers extreme stability and longevity.
A quality bitumen felt shingle roof in a variety of colours is available as standard. Alternatively, a cedar shingle or a realistic slate effect roof is available on installed Gazebos.
An optional pressure treated timber floor is offered. If you want to place the gazebo directly on to your patio, then choose adjustable metal feet with timber post covers when ordering.
All Gazebos come unpainted and untreated as standard. For a paint finish please contact us for a price.
If you are looking for style, solidity & high quality, the Helena range of Square or Rectangular Garden Gazebos are the perfect choice for you!
Standard gazebo package includes
Can I view your garden gazebos?
Yes. We are not an "Internet company". We exist in the real world!
Our display centre and offices are located at Trowbridge Garden Centre, Trowbridge, Wiltshire, BA14 0DT. We have a variety of gazebos from our range available to view. Obviously with literally hundreds of models available and the option to customise, we do not have every model, but we do have a "bit of everything" so that you can get a feel for the quality and options on offer.
We are open Monday - Friday 9.30am - 5pm.
At weekends we are open by prior arrangement only, please call us for an appointment to view.
Do I need planning permission?
Many kinds of buildings and structures can be built in your garden or on the land around your house without the need to apply for planning permission. These can include sheds, garages, greenhouses, summerhouses, etc.
CLICK HERE - FOR THE LATEST MINI-GUIDE TO PERMITTED DEVELOPMENT (ENGLAND) - OUTBUILDINGS. ON THE GOVERNMENT'S PLANNING PORTAL WEBSITE
We recommend you apply for planning permission if any of the following cases apply:
- You want to put up a building or structure, which would be nearer to any highway than the nearest part of the "original house" unless there would be at least 20 metres between the new building and any highway. The term "highway" includes public roads, footpaths, bridleways and byways.
- More than half the area of land around the "original house" would be covered by the addition of buildings.
- The building or structure is not to be used for domestic purposes and is to be used instead for running a business or storing commercial goods.
- You want to put up a building or structure which is more than 3 metres high, or more than 4 metres high if it has a ridged roof. ( Most of our buildings are under 4 metres in height).
- If your house is a listed building or you live within a conservation area or an area of outstanding natural beauty (A.O.B.).
- If your building is over 30sq m internally you will need building regulation approval. Please call us for further information. We are able to design and build buildings to meet building regulation standards.
The above information is supplied as a guide only, if you are in any doubt, we recommend you contact your local planning office or visitwww.planningportal.gov.uk where you can apply for planning permission on-line.
Do I need a base?
Yes. It is essential that all gazebos are sited on a flat level base, constructed from decking, paving or concrete. Ground plans are available for all our buildings. Please note that if a base is found to be more than 20mm out of level, our installers may be unable to install your building.
Why do I need pre-treatment?
Most of our garden gazebos are manufactured from premium quality, slow grown, Northern European pine (a softwood) and therefore must be pre-treated against fungal decay and insect attack. The price for on-site treatment is shown and is available on all installed buildings. Our installers take great care to ensure that each end grain of timber is thoroughly treated as well as all other surfaces of the timber during installation.
If you prefer the DIY option; when you order, we will provide you with a comprehensive care and information guide detailing all the best treatments to use to protect and maintain your garden building for years to come.
Do you deliver to my area?
Standard delivery is included in the price of the building. We deliver throughout the UK, but are unable to deliver direct to Ireland. We can however, deliver to the borders, or a Port/forward freight company for your collection.
How will my building be delivered?
Delivery is made direct from the factory to your home and is included in the price.
The gazebos are supplied flat packed, on pallets, protected by plastic packaging. Delivery is via articulated lorry, with a forklift.
You will need to ensure that there is sufficient access and space for the lorry to deliver your pallet to roadside. If you live in a narrow road, you have weight restrictions for a 40 ton vehicle, or there are any other reasons why delivery may be difficult, please let us know at time of order.
If there are any access or delivery problems we will arrange a local delivery by a smaller vehicle. There will be an additional charge of normally between £250 - £300 depending on the size of the pallets and your location
** (Please note that forward delivery by a smaller vehicle is only available for buildings installed by Garden Affairs and NOT on self-assembly buildings).
Can you install for me?
Yes. We offer a professional, high quality, fixed price, installation service and for your total peace of mind, unlike most companies, we do not use sub-contractors. Why? Pure and simple, quality control.
Our installers are experienced and trained in every aspect of garden building manufacture, design and installation. So you can relax in the knowledge that your new garden building will be installed both correctly and safely.
From the beginning of your installation until sign off, our team will carry out their work with the least amount of disruption to you and your garden.
Once the building is installed, if on the rare occasion there should be any teething problems, we will come straight back to sort this out at a time to suit you. Please be aware, that if you have been offered a cheaper installation elsewhere, there may be a reason for this. You may be dealing with a sub contracted fitter who has little knowledge of the buildings, to whom you have no recourse if there should be a problem.
How long will installation take?
Depending on the size, most of our buildings can be installed in 1-2 days. Larger or custom-designed gazebos usually take no more than 3-4 days. Dependent of course on the Great British Weather.
Can I assemble myself?
Most of our gazebos can be self-assembled by a competent DIY enthusiast and a couple of helpers. A smaller ones can be assembled as a weekend project making a perfect opportunity to call in favours from both friends and family!
While we cannot determine if the "DIY" approach is right for you, we can tell you that Garden Affairs customers of all skill levels and ages have had great fun with the assembly of our buildings and are often so proud of their handy work that they can't wait to send a photo for our gallery!
And .... don't forget, because we have our own team of fully trained installers who install hundreds of Garden Affairs buildings every year, you can just call us if at any time you are stuck and we will talk you through any difficulties.
Each building is supplied direct from the factory on between 1-3 sealed pallets, complete with all the necessary fixings and fastenings. The gazebos come with a complete list of all components and step-by-step, assembly instructions, which you will find attached to the outside of your package. All timber is pre-cut for ease of installation allowing you to construct your building with the minimum of tools. Windows and doors are pre-hung in their frames enabling you to simply slot them into place.
Mr D Street, from Redditch: "Congratulations for a splendid product with instructions that work".
Do you offer a guarantee?
Yes. A 5 year manufacturer's guarantee against manufacturing or construction defects. The guarantee only applies to buildings that have been installed and treated according to the instructions of the manufacturer.
Please note that wood is a unique, natural product and the finish on timbers will vary. Variation will be seen as coarse or fine grains and shades of colour. Such properties are normal in wood and cannot be considered as a defect, they have to be accepted as an unavoidable property of the product. Timber will shrink or swell according to weather conditions and along with warping are natural properties of wood.
In the event of a complaint, if the cause of the problem should prove to be unreasonable, extreme or severe circumstances or in the case that the building has been installed in rough/wet surroundings, or on unsuitable foundations, or when buildings have not been treated (painted/protected) properly, or longer than 3 months from assembly, the guarantee shall no longer apply. In such cases we shall be forced to charge you for call out costs, any labour costs and/or replacement of components.
Complaints for damage, visual defects or missing parts should be reported within 7 days from delivery or before assembling and treatment of the garden room.
If, in the event of a complaint, the cause should prove to be poor foundations or assembling errors, the guarantee shall not apply.
Any missing or damaged parts will always be delivered or replaced as soon as possible.
How do I order?
Please call us to place your order. You can pay by credit or debit card, cheque or bank transfer. A 25% deposit is required with all orders. The final balance is payable on completion when installed by Garden Affairs, or 7 days prior to delivery for self assembly customers.